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For MSPs · Switching from Trend Micro

Alternative to Trend Micro: prevention and management in one platform

Using Trend Micro Worry-Free or Vision One and looking for an alternative? Xcitium isolates unknown files with ZeroDwell and has RMM, patch management and a 24/7 SOC in the same platform. Spiredesk guides the switch in the Netherlands.

Why MSPs look for an alternative to Trend Micro

Trend Micro provides endpoint security with Worry-Free Services for SMBs and the Vision One platform for larger environments, with managed detection and response as a service. Xcitium offers one platform for MSPs and organisations: ZeroDwell runs unknown files in isolation until they are proven safe, RMM and helpdesk are included, and you can deliver the SOC under your own brand.

What Xcitium does differently

Unknown files isolated

ZeroDwell runs unknown files in isolation until they are proven safe, so ransomware cannot cause damage, even when it is not yet known anywhere.

Management included

RMM, patch management, remote access and helpdesk live in the same platform as the security. No separate management tool or integration needed.

A SOC under your own brand

With SOCaaP you deliver a 24/7 SOC to your customers under your own name, without hiring analysts yourself.

Managed EDR with no hourly rate

The Xcitium SOC investigates incidents and steps in without charging by the hour.

Competitive pricing, no minimum

Competitive pricing per endpoint and no minimum purchase. You get a proposal in euros that fits your customer base.

Local distributor

Spiredesk is the official Xcitium distributor for the Netherlands: licences, demo environment, training and local support.

How the switch works

You are not on your own: Xcitium and Spiredesk help with the rollout. We agree in advance who does what and what it may cost.

  1. 01

    Inventory

    Together we map which customers, devices, policies and scripts you currently manage in Trend Micro.

  2. 02

    Demo environment

    You get an Xcitium environment to get to know the platform yourself.

  3. 03

    Pilot with one customer

    We start with one customer or a group of devices and test against criteria agreed in advance.

  4. 04

    Rollout per customer

    Xcitium helps with the rollout per customer. Device by device, Trend Micro comes off and Xcitium goes on, so two security products never run at the same time.

  5. 05

    Wrap up

    Once a customer has fully switched, you remove the old agent and cancel the licences at the next renewal.

Xcitium and Trend Micro side by side

Based on public information from both vendors (October 2026). We have tried to make this comparison as factual as possible. Spotted an error or has something changed? Let us know through the contact form and we will correct it.

ComponentXcitiumTrend Micro
Endpoint securityEDR with ZeroDwell containment of unknown filesWorry-Free Services and Vision One
XDRXcitium XDR for endpoint, network, cloud, identity and emailVision One
MDR and SOCManaged EDR and SOC packages, also white label (SOCaaP)Managed detection and response through Trend Micro
RMM and patch managementXcitium RMM with patching and remote access, in the same platformNo RMM of its own; integrates with RMMs from other vendors

When Trend Micro may suit you better

Switching is not the best choice for everyone. Stay with Trend Micro if:

What Spiredesk does during the switch

As the official Xcitium distributor for the Netherlands, we are your point of contact from the first demo to the last customer. We help plan the order, assist with the first rollout and make sure your team knows the platform.

  • ✓ Free demo and exploration
  • ✓ Planning the switch per customer
  • ✓ Help with the first rollout
  • ✓ Training for your technicians
  • ✓ Local support

Frequently asked questions

Can Trend Micro and Xcitium run side by side for a while?

Two security products on the same device can conflict. That is why we switch per customer: the old agent comes off and Xcitium goes on straight away. We plan that together with you.

We use Worry-Free. Is Xcitium also suitable for small customers?

Yes. There is no minimum purchase, and Xcitium suits small and large customers alike. As an MSP you manage all customers from one multi-tenant environment.

Does Xcitium help with the migration?

Yes. Xcitium helps MSPs with the rollout per customer. Spiredesk agrees with you and Xcitium who does what and in which order.

What does the switch cost?

That depends on the number of customers and devices and on what you do yourself. We make a proposal in advance, so there are no surprises.

Do we have to move all our customers at once?

No. Switching per customer is usually the safest approach, for example when their contract or licence is up for renewal.

Switching from Trend Micro to Xcitium?

In a short demo we show you how it works, discuss your situation and make a proposal. No obligation, in English or Dutch.

Product information: xcitium.com. Xcitium, ZeroDwell, OpenEDR and related logos are trademarks of Xcitium Inc.