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For MSPs · Switching from Datto

Alternative to Datto RMM: management and security on one platform

Using Datto RMM and looking for an alternative? Xcitium combines RMM, patch management, EDR and a 24/7 SOC on one platform, with ransomware prevention at its core. Spiredesk guides the switch in the Netherlands.

Why MSPs look for an alternative to Datto

Datto has been part of Kaseya since 2022. With Datto RMM, Datto EDR, Datto AV and Kaseya MDR, Kaseya offers management and security, bundled in Kaseya 365 Endpoint among others. Xcitium also offers management and security on one platform, but with a different foundation: ZeroDwell runs unknown files in isolation until they are proven safe, so ransomware cannot cause damage.

What Xcitium does differently

Prevention instead of clean-up

ZeroDwell isolates unknown files before they can encrypt anything. You do not have to wait until an attack is recognised.

Management and security in one console

RMM, patch management, remote access, helpdesk and EDR live in the same platform. Fewer separate tools and fewer integrations to maintain.

A SOC under your own brand

With SOCaaP you deliver a 24/7 SOC to your customers under your own name, without hiring analysts yourself.

Managed EDR with no hourly rate

The Xcitium SOC investigates incidents and steps in without charging by the hour.

Competitive pricing, no minimum

Competitive pricing per endpoint and no minimum purchase. You get a proposal in euros that fits your customer base.

Local distributor

Spiredesk is the official Xcitium distributor for the Netherlands: licences, demo environment, training and local support.

How the switch works

You are not on your own: Xcitium and Spiredesk help with the rollout. We agree in advance who does what and what it may cost.

  1. 01

    Inventory

    Together we map which customers, devices, policies and scripts you currently manage in Datto.

  2. 02

    Demo environment

    You get an Xcitium environment to get to know the platform yourself.

  3. 03

    Pilot with one customer

    We start with one customer or a group of devices and test against criteria agreed in advance.

  4. 04

    Rollout per customer

    Xcitium helps with the rollout per customer. The agent can, for example, be installed with a script through your current RMM, so nobody has to visit each device.

  5. 05

    Wrap up

    Once a customer has fully switched, you remove the old agent and cancel the licences at the next renewal.

Xcitium and Datto side by side

Based on public information from both vendors (October 2026). We have tried to make this comparison as factual as possible. Spotted an error or has something changed? Let us know through the contact form and we will correct it.

ComponentXcitiumDatto
RMMXcitium RMM with monitoring, scripting and asset managementDatto RMM
Patch managementAutomated, prioritised by risk, with rollbackPart of Datto RMM
Endpoint securityEDR with ZeroDwell containment of unknown filesDatto EDR and Datto AV
MDR and SOCManaged EDR and SOC packages, also white label (SOCaaP)Kaseya MDR
HelpdeskHelpdesk and ticketing with AI in the same platformThrough Autotask PSA from Kaseya

When Datto may suit you better

Switching is not the best choice for everyone. Stay with Datto if:

What Spiredesk does during the switch

As the official Xcitium distributor for the Netherlands, we are your point of contact from the first demo to the last customer. We help plan the order, assist with the first rollout and make sure your team knows the platform.

  • ✓ Free demo and exploration
  • ✓ Planning the switch per customer
  • ✓ Help with the first rollout
  • ✓ Training for your technicians
  • ✓ Local support

Frequently asked questions

Can Datto and Xcitium run side by side for a while?

Yes, both platforms can coexist during the switch. Two security products on the same device can conflict; we agree that per customer.

Can we use Datto RMM to roll out Xcitium?

Yes. The Xcitium agent can be installed with a component or script through Datto RMM, so the rollout runs through a tool your team already knows.

Does Xcitium help with the migration?

Yes. Xcitium helps MSPs with the rollout per customer. Spiredesk agrees with you and Xcitium who does what and in which order.

What does the switch cost?

That depends on the number of customers and devices and on what you do yourself. We make a proposal in advance, so there are no surprises.

Do we have to move all our customers at once?

No. Switching per customer is usually the safest approach, for example when their contract or licence is up for renewal.

Switching from Datto to Xcitium?

In a short demo we show you how it works, discuss your situation and make a proposal. No obligation, in English or Dutch.

Product information: xcitium.com. Xcitium, ZeroDwell, OpenEDR and related logos are trademarks of Xcitium Inc.