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For MSPs · Switching from CrowdStrike

Alternative to CrowdStrike: prevention, management and SOC in one platform

Using CrowdStrike Falcon and looking for an alternative? Xcitium isolates unknown files with ZeroDwell and has RMM, helpdesk and a 24/7 SOC in the same platform. Spiredesk guides the switch in the Netherlands.

Why MSPs look for an alternative to CrowdStrike

With the Falcon platform, CrowdStrike is one of the best-known EDR vendors, offering Falcon Complete as a managed service and Falcon for IT for IT automation. Xcitium offers an alternative with a different foundation: ZeroDwell runs unknown files in isolation until they are proven safe. RMM, patch management and helpdesk live in the same platform, and you can deliver the SOC under your own brand.

What Xcitium does differently

Unknown files isolated

ZeroDwell runs unknown files in isolation until they are proven safe, so ransomware cannot cause damage, even when it is not yet known anywhere.

Management included

RMM, patch management, remote access and helpdesk live in the same platform as the security. No separate management tool or integration needed.

A SOC under your own brand

With SOCaaP you deliver a 24/7 SOC to your customers under your own name, without hiring analysts yourself.

Managed EDR with no hourly rate

The Xcitium SOC investigates incidents and steps in without charging by the hour.

Competitive pricing, no minimum

Competitive pricing per endpoint and no minimum purchase. You get a proposal in euros that fits your customer base.

Local distributor

Spiredesk is the official Xcitium distributor for the Netherlands: licences, demo environment, training and local support.

How the switch works

You are not on your own: Xcitium and Spiredesk help with the rollout. We agree in advance who does what and what it may cost.

  1. 01

    Inventory

    Together we map which customers, devices, policies and scripts you currently manage in CrowdStrike.

  2. 02

    Demo environment

    You get an Xcitium environment to get to know the platform yourself.

  3. 03

    Pilot with one customer

    We start with one customer or a group of devices and test against criteria agreed in advance.

  4. 04

    Rollout per customer

    Xcitium helps with the rollout per customer. Device by device, CrowdStrike comes off and Xcitium goes on, so two security products never run at the same time.

  5. 05

    Wrap up

    Once a customer has fully switched, you remove the old agent and cancel the licences at the next renewal.

Xcitium and CrowdStrike side by side

Based on public information from both vendors (October 2026). We have tried to make this comparison as factual as possible. Spotted an error or has something changed? Let us know through the contact form and we will correct it.

ComponentXcitiumCrowdStrike
Endpoint securityEDR with ZeroDwell containment of unknown filesFalcon platform with EDR
MDR and SOCManaged EDR and SOC packages, also white label (SOCaaP)Falcon Complete
IT managementXcitium RMM with patching and remote access, in the same platformFalcon for IT for IT automation
HelpdeskHelpdesk and ticketing with AI in the same platformThrough a separate PSA or helpdesk

When CrowdStrike may suit you better

Switching is not the best choice for everyone. Stay with CrowdStrike if:

What Spiredesk does during the switch

As the official Xcitium distributor for the Netherlands, we are your point of contact from the first demo to the last customer. We help plan the order, assist with the first rollout and make sure your team knows the platform.

  • ✓ Free demo and exploration
  • ✓ Planning the switch per customer
  • ✓ Help with the first rollout
  • ✓ Training for your technicians
  • ✓ Local support

Frequently asked questions

Can CrowdStrike and Xcitium run side by side for a while?

Two security products on the same device can conflict. That is why we switch per customer: the old agent comes off and Xcitium goes on straight away. We plan that together with you.

Do we have to replace CrowdStrike straight away?

Not necessarily. Xcitium Managed EDR also works on existing EDR, including CrowdStrike. So you can start with the Xcitium SOC and switch fully later.

Does Xcitium help with the migration?

Yes. Xcitium helps MSPs with the rollout per customer. Spiredesk agrees with you and Xcitium who does what and in which order.

What does the switch cost?

That depends on the number of customers and devices and on what you do yourself. We make a proposal in advance, so there are no surprises.

Do we have to move all our customers at once?

No. Switching per customer is usually the safest approach, for example when their contract or licence is up for renewal.

Switching from CrowdStrike to Xcitium?

In a short demo we show you how it works, discuss your situation and make a proposal. No obligation, in English or Dutch.

Product information: xcitium.com. Xcitium, ZeroDwell, OpenEDR and related logos are trademarks of Xcitium Inc.