Alternative to Atera: management and security from one vendor
Managing with Atera and buying security from another vendor? Xcitium has RMM, helpdesk, EDR and a 24/7 SOC in one platform. Spiredesk guides the switch in the Netherlands.
Why MSPs look for an alternative to Atera
Atera is a cloud platform for RMM, helpdesk and PSA, popular with MSPs and IT departments, with AI assistance through Atera Copilot. For security, Atera integrates with products from other vendors, such as Bitdefender GravityZone and Malwarebytes. That means two vendors and two consoles. Xcitium has management and security in one platform, with ZeroDwell at its core: unknown files run in isolation until they are proven safe.
What Xcitium does differently
Prevention instead of clean-up
ZeroDwell isolates unknown files before they can encrypt anything. You do not have to wait until an attack is recognised.
Management and security in one console
RMM, patch management, remote access, helpdesk and EDR live in the same platform. Fewer separate tools and fewer integrations to maintain.
A SOC under your own brand
With SOCaaP you deliver a 24/7 SOC to your customers under your own name, without hiring analysts yourself.
Managed EDR with no hourly rate
The Xcitium SOC investigates incidents and steps in without charging by the hour.
Competitive pricing, no minimum
Competitive pricing per endpoint and no minimum purchase. You get a proposal in euros that fits your customer base.
Local distributor
Spiredesk is the official Xcitium distributor for the Netherlands: licences, demo environment, training and local support.
How the switch works
You are not on your own: Xcitium and Spiredesk help with the rollout. We agree in advance who does what and what it may cost.
- 01
Inventory
Together we map which customers, devices, policies and scripts you currently manage in Atera.
- 02
Demo environment
You get an Xcitium environment to get to know the platform yourself.
- 03
Pilot with one customer
We start with one customer or a group of devices and test against criteria agreed in advance.
- 04
Rollout per customer
Xcitium helps with the rollout per customer. The agent can, for example, be installed with a script through your current RMM, so nobody has to visit each device.
- 05
Wrap up
Once a customer has fully switched, you remove the old agent and cancel the licences at the next renewal.
Xcitium and Atera side by side
Based on public information from both vendors (October 2026). We have tried to make this comparison as factual as possible. Spotted an error or has something changed? Let us know through the contact form and we will correct it.
| Component | Xcitium | Atera |
|---|---|---|
| RMM | Xcitium RMM with monitoring, scripting and asset management | Atera RMM |
| Helpdesk | Helpdesk and ticketing with AI in the same platform | Helpdesk and PSA with AI Copilot |
| Endpoint security | EDR with ZeroDwell containment, in the same platform | Through integrations with Bitdefender, Malwarebytes and others |
| MDR and SOC | Managed EDR and SOC packages, also white label (SOCaaP) | Through the chosen security vendor |
| Vendors | One vendor for management and security | Atera plus a separate security vendor |
When Atera may suit you better
Switching is not the best choice for everyone. Stay with Atera if:
- you use the Atera helpdesk and PSA intensively and have built your processes fully around them;
- you are happy with your combination of Atera and a security product and do not need one platform;
- your contract with Atera runs for a long time.
What Spiredesk does during the switch
As the official Xcitium distributor for the Netherlands, we are your point of contact from the first demo to the last customer. We help plan the order, assist with the first rollout and make sure your team knows the platform.
- ✓ Free demo and exploration
- ✓ Planning the switch per customer
- ✓ Help with the first rollout
- ✓ Training for your technicians
- ✓ Local support
Complete your coverage
RMM
Monitoring, scripting and asset management with the same agent as your security.
ViewZeroDwell containment
Unknown files run in a virtual environment until it is clear whether they can be trusted.
ViewSOCaaP (SOC as a Platform)
Multi-tenant SOC platform to deliver SOC services under your own brand.
ViewBecome a partner
Become a partner: demo environment, training and support through the distributor.
ViewFrequently asked questions
Can Atera and Xcitium run side by side for a while?
Yes, both platforms can coexist during the switch. Two security products on the same device can conflict; we agree that per customer.
Can we use Atera to roll out Xcitium?
Yes. The Xcitium agent can be installed with a script through Atera, so the rollout runs through a tool your team already knows.
Does Xcitium help with the migration?
Yes. Xcitium helps MSPs with the rollout per customer. Spiredesk agrees with you and Xcitium who does what and in which order.
What does the switch cost?
That depends on the number of customers and devices and on what you do yourself. We make a proposal in advance, so there are no surprises.
Do we have to move all our customers at once?
No. Switching per customer is usually the safest approach, for example when their contract or licence is up for renewal.
Switching from Atera to Xcitium?
In a short demo we show you how it works, discuss your situation and make a proposal. No obligation, in English or Dutch.
Product information: xcitium.com. Xcitium, ZeroDwell, OpenEDR and related logos are trademarks of Xcitium Inc.